Privacy Policy

Blackwell Coffee Co. respects your privacy. This policy explains what we collect, why, and how we handle it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect. When you order or sign up, we collect what you give us: name, email, shipping and billing address, and order details. Payment card details go directly to our payment processor — we never see or store your full card number.

Why we collect it. To process and ship your orders, respond to you, send order updates, and — only if you opt in — send marketing email about new coffees, restocks, and news.

Who we share it with. We don't sell your personal information, and we don't share it with anyone for their own marketing. We do use trusted service providers to run the business, and they only receive what they need to do their job:

  • Squarespace — our website and store platform & payment processing

  • Stripe — payment processing

  • Mailchimp — email delivery, if you've subscribed

  • Shipping carriers (Canada Post, UPS, and others) — to deliver your order

These providers may store data outside Canada (including the United States), where it may be subject to that country's laws.

Email consent. We send marketing email only with your express consent, and every email has an unsubscribe link. You can opt out any time.

Your rights. You can ask to see, correct, or delete the personal information we hold about you. Email hello@blackwell.coffee and we'll respond within a reasonable time.

Cookies. Our site uses cookies to run the store and understand site traffic. You can control cookies in your browser settings.

Contact. Questions about your privacy? Email hello@blackwell.coffee, or write to us at Blackwell Coffee Co., 4155 Fairview St. Unit 7, Burlington ON L7L 2A4.

Last updated August 7, 2026.